Professional Degree – 1st Cycle Quality Management
Fundamental Objectives of the First Cycle Professional Degree in Quality Management
The aim of the first cycle professional degree in Quality Management is providing students with fundamental knowledge from the field of organization sciences with a broad understanding of research methods and a good knowledge of models, standards, and tools for quality.
Graduates of the first cycle will be able to understand the overall meaning and have the opportunities to use knowledge that is based on contemporary organization theory in a real environment within organizations that emphasize determining opportunities for continuous improvement of quality products and services, processes, and the entire process-based organization.
With a broad interdisciplinary knowledge, graduates of the first cycle programme will be able to participate in the creative work process within an organization. These organizations can vary among economic, public administration, non-governmental organizations. Also, first cycle graduates have the opportunity to continue their studies at the second cycle and later at the third cycle.
Upon completion of the first cycle professional programme in Quality Management students are provided with the internalisation of building blocks within contemporary organization theory that is based on an organization as a target-oriented relationship among individuals and people and internalisation of the concept of autopoiesis in reference to quality management and excellence founded on the spiralling order of planning, doing, checking, and acting (Deming’s PDCA cycle).
A crucially important emphasis will be given on understanding contemporary approaches, models, and tools used by exemplary organizations in their daily practices.
The first cycle professional degree in Quality Management lasts for three years (six semesters) and is awarded with 180 ECTS. The programme is formed between common compulsory/required courses (1st, 2nd, 3rd year) and elective courses (2nd and 3rd year). In the fifth semester students choose one of two modules. Each module includes three modular courses. The sixth semester is intended for interning in a chosen organization as well as writing and defending the undergraduate diploma thesis. In the course of studies, students complete 25 courses, an internship, and the study concludes with an undergraduate diploma thesis.
||Organized study workload
|1||A||Fundamentals of Organizations||30||45||6|
|5||A|| Business English 1 / Business German 1
|6||A||Total Quality Management and Business Excellence||30||45||6|
|9||A||Development of products and processes
|10||A||Business English 2 / Business German 2||30||45||6|
||Organized study workload|
|1||A||Theory of Organization||30||45||6|
|6||A||Human Resource Management||30||45||6|
|7||A||Economics of Organization||30||45||6|
|8||A||Fundamentals of Management||30||45||6|
|10||C||Elective Course 1*||30||45||6|
||Organized study workload|
|1||A||Informatisation of Business Processes||30||45||6|
|2||B||Elective Course 2
|3||B||Elective Course 3
|4||B||Elective Course 4
|5||C||Elective Course 5*||30||45||6|
* Choice based on personal preference.
||Organized study workload|
|6||C||Standards, Models and Tools of Quality||30||45||6|
|7||C||Quality Management System||30||45||6|
|8||C||Environmental Management System||30||45||6|
|9||C||Safety Management System and Occupational Health||30||45||6|
|10||C||Social Responsibility of Organizations||30||45||6|
|11||C||Quality Statistical Tools||30||45||6|
|14||C||Quality Lifestyle of Managers
|17||C||Undergraduate Research Seminar
|19||C||Additional and supportive activities in the countryside||30||45||6|
|20||C||Storytelling in tourism||30||45||6|
|22||C||Harmony of food and wine||30||45||6|
* Recommended sequence of elective courses: ORGANISATION (7*, 1, 2, 3, 17*) and QUALITY (7*, 4, 5, 6, 17*).
Students in the first cycle professional degree in Quality Management will acquire the following general competencies:
- Comprehending and understanding processes, process-based organizations and the ability to manage continuous improvements.
- Comprehending and understanding a wide range of approaches, models, tools, and standards for continuous quality improvement of organizations and application in real environments.
- Use and develop methods and techniques for efficient and effective process management and continuous improvement of quality of work, products, and services.
- Ability to analyse, synthesize, and to apply knowledge in practice.
- Applying research methods, procedures, and processes in the field of organization studies.
- The ability to establish and maintain cooperative relations for teamwork and with other interested individuals as well as the ability for creative dialogues.
- The development of critical and self-critical assessment.
- Knowing the importance of quality and enhancing the quality of professional work through autonomy (self-) critical, (self-) reflexivity and (self-) evaluation.
- Ethical reflection and commitment to professional ethics in a social environment.
- The ability to manage organizational change within an organization in response to changes in the environment.
- Sensitivity to individuals, directing relationships among them, and the development of communication skills and skills in domestic and international environments.
- Ability to establish and maintain partnerships with all stakeholders (consumers, employees, owners, social environment).
- Ability to lead departments and / or groups, organizing active and independent tasks, and training employees.
- The ability to connect interdisciplinary knowledge from various subjects.
- Qualifications in being a mentor, for professional development, and lifelong learning.
Students in the first cycle professional degree in Quality Management will acquire the following subject-specific competencies:
- Internalisation of building blocks within contemporary organization theory that is based on an organization as a target-oriented relationship among individuals and people.
- Knowing and understanding the concept of autopoiesis in reference to quality management and excellence founded on the spiralling order of planning, doing, checking, and acting.
- Ability to understand and apply contemporary organization theories in a practical environment.
- Applying methodology and technology research in the field of organization studies.
- The ability to understand mathematical and statistical principles with emphasis on their applicability in practice.
- Active communication in a foreign language with an in-depth knowledge of terminology from the field of organization studies.
- Knowledge and understanding of the philosophy, approaches, models, tools, and standards of total quality and business excellence as well as competence in their applicable use in practice.
- Ability to identify, control, and the continuous improvement of processes in an organization and its links to a comprehensive system of processes.
- Internalisation of decisive important directives towards the expectations of consumers and management of fundamental concepts and methods of marketing.
- Knowledge of the basic concepts in the process of developing new products and services.
- Knowledge of approaches and models of the quality control process in manufacturing products and services.
- Ability to recognize and manage partner relationships with suppliers and the entire supply chain, sales, and after-market.
- Knowledge and management of logistical processes and their interconnectedness with other processes within the organization.
- Managing key practical approaches in the area of human resource management in terms of releasing their creative potential.
- Ability to identify and manage key aspects in the economics of organizations.
- Applying basic knowledge and practical approaches to achieve effective and efficient management of an organization with an emphasis on leadership by example, business communication, management of projects, informatisation of processes and systematic thinking.
- Training for managing and continuously improving work in production and service organizations